Val Vista & Southern Goodwill Retail Store and Donation Center - Mesa, Arizona

Jesus V.

Por los precios axecibles

Rafael R.

Buena

Dolores P.

Great store clean with great merchandise. Use monthly app for 20% off over $20 or special days like sr citizens or veterans. Additionally , the prices have really gone up within the last 6 months. The prices are even high on the sale days.

C A.

I had an expensive Stanley water bottle that I accidentally left in my shopping cart. It was one of the bigger ones. I immediately speak with the cashier who checked me out. She repeatedly tells me that it’s gone and somebody had to have taken it. This straight up is suspicious. She did not get the information to a manager to have them call me back, which makes me think she is the one who took it. I call two days after and Speak with a lower level manager. I’m told the store manager will call me back. Not one call, he doesn’t care!!! One of those two managers notified me that the water bottle was either stolen by an employee or the employee took it and put it back out on the shelf for it to be sold. Either way, the store stole my water bottle. A police report was filed. The store manager refuses to call me back. I’ve tried calling corporate and can’t get acall back. So, now I’m working on filing complaints against this company for theft. Everything is documented in the police report and since Goodwill will not take care of their customers, everybody needs to be aware that they have a thief in this store.

Amy I.

I shop all over the valley for books and this is without question the highest priced Goodwill for books. Seriously?! It’s all freaking donated and you’re trying to charge over $5 for a used book? And it’s not just books, it’s everything. SO overpriced it’s getting ridiculous. See photos…one item was from the 99 cent store and they put a $2.49 tag on it. What a bunch of morons. Who’s pricing this stuff?

Tahmina S.

I live next to this goodwill, im always in here and always walk out with a bunch of stuff. Ive been to so many others and this location always has great stuff. Im amazed its full again after im there lol. Im lucky to live close by

insomniac

If I could give it zero stars I would. I actively avoid this goodwill cuz it’s dirty and they sell absolutely trash but today my partner wanted to try again for christmas decor. As he passed the back loading zone he heard an employee go up to what we assume was the shift manager asking for help to then the manager replies “ you’re not going to come back here and waste my time with issues like that” . The entire staff are rude and trashy just like this location.

sheila Y.

Zero stars if was allowed. I waited on a manager for a return now since 525p on 10.4.24 for a return. Manager showed at 547p. Over 20 minutes wait is unacceptable. Other employees are apologetic but helpless. I guess if U wait long enough, they assume you will give up and leave.

Be more accountable store manager Cisco and rethink who you promote/ hire as manager as this is not providing good customer service