The Cortesian Apartments - Scottsdale, Arizona

Alexandro C.

Unfortunately, I made the mistake of choosing this apartment complex without seeing the apartment because the pictures looked amazing and I did not have any time to actually see the apartment but upon receiving apartment I found out the apartment was extremely dirty. All the floorings were scratched broken windows refrigerator was all broken. Also the Maintenance is horrible. They painted over the light switches. I strongly recommend you do not move into this complex if I could go back and cancel my lease, I would but unfortunately, I have signed a lease already. Staff at office is horrible. They’re late all the time and they do not want to help you at all. Front door was broken. Seemed like someone tried to go in and they fixed it. The cheapest way possible.

Kari O.

I have lived at the Cortesian for over a year. I live in a 2/1 and I am transferring to a 2/2 in an about a month. I was helped by Carla during the process and she was very helpful and helped me when I had some issues with a prior leasing agent. She made the process pleasant and seamless. Carla is very professional and goes out of her way to help people which is much appreciated. More people should model the behavior of Carla. I have had a pretty good living experience here. It’s quiet and clean. The only thing I would give feedback on is the broiler is shut off way too early in the year! Please keep it on longer we don’t get that cold here!

Roman ?.

Carla was super helpful and informative. Also going above and beyond texting me answers about the questions I had.

This complex is going through upgrades. I am super happy to live here. My neighbors are awesome. Received a warm welcome and even was give some cookies from a neighbor. Super quiet and overall great.

TheInternetAndy

AVOID AT ALL COSTS!!

Roaches, broken A/C, broken appliances, hidden fees, and rude staff. There were constantly bugs in my apartment and my AC was basically non-functional for the majority of the summer. Half of the appliances in the apartment periodically broke down and it takes forever to get maintenance requests resolved.

After move-out they not only kept my entire deposit but accused me of moving out late and charged me additional rent, utilities, and late fees. I have been struggling to get the bill adjusted for months now and the staff has been rude and unhelpful.

NOT worth the money - there are much nicer places at similar prices in the area. Greystar only cares about profits not about their tenants.

EDIT: It is almost laughable that the property management company has the audacity to reply to my review in this way. I made REPEATED attempts to contact them to resolve the issue and it was only until I posted a review on Google that they decided to do some damage control. DO NOT LIVE HERE.

Mikayla D.

DO NOT LIVE HERE!!! I should have listened to the other reviews but the location was just too good. Taking even a 10 minute shower is horrible. In the span of 10mins the water goes from hot to cold to freezing cold to cold. Its barely ever hot, not even warm, and i didnt even have the cold turned on at all… The bathtub doesnt drain either. I haven been here for a full 3 months yet and from the time i moved in the bathtub was clogged. I’ve unclogged it myself many many times and it still does not drain!!!!!!! And no i do not let my hair go down the drain, i put it on the wall and toss it at the end as every girl in the world does (at least i hope). Ive had to wash my hair in the sink before because i dreaded stepping into the water that never drains. I supposedly have one of the newer renovated models… not true at all. The one i toured was 100% nicer than the one i ended up with and im paying the price for it to be newer.. Theres also no washer or dryer in unit which this place advertised in units and it was listed on the form that I originally received. They also have shitty policies. Id rather go back to my Mesa apartment and that says a lot. Do not rent here.

Venus K. M. (.

I love that this place has 3 pools, has both in unit and out of unit laundry, dog parks, a gym and more. Base rent to get in, you can have the deposit waived and instead split between all the months of your lease. It cost us about 1158 to get in the day we paid, and it is $1644.24 per month after taxes and all other fees.

Ulysses A.

I have been living here for a little over 2 years. The tenants are amazing, the office staff is helpful,and the maintenance staff is always on top of any work order. If I had to say there is one downside it's definitely going to be the on-site laundry facilities who are managed by a 3rd party. Plain and simple they suck, I have many other words to describe how much I hate there services but I'll keep it PG. Majority of the time the washers are broken, and when I put in a service request they never get fixed. It's been over a year plus and those machines are still not working. It's not really Cortesian issue but they should hire a diffrent 3rd party company for the on-site laundry facilities. Honestly if rent wasn't going to go up I would have stayed here another year. But still and amazing place

Olivia D.

i genuinely would not recommend this apartment to anyone, unless you are absolutely desperate and have nowhere else to possibly go
for starters, the residents in about every unit surrounding us were very loud and when we talked to the leasing office they said there was nothing to be done, and there was no limit on volume at any time of day or night (screaming, loud music, etc) but whatever, i could live with that
the biggest issue with this complex is the MAINTENANCE.
when we first moved in, there were two separate outlets that were completely detached from the wall with wires hanging out everywhere (a major fire and safety hazard), and when i requested to have it fixed it took almost two weeks.
on two separate occasions, our kitchen sink would stop draining and the water would pool up in the sink, meaning i couldn’t wash any dishes or use my sink basically at all. it also meant that all of the other water in our unit was being contaminated by the stagnant sink water, since the pipes are all connected. at one point, my shower water was coming out brown and they refused to fix it.
after putting in multiple service requests for the non-draining sink, it took 15 days and 8 phone calls to get them to fix it. i literally called 4 times on the last day because i was so sick of it.
there were also constantly things breaking, which were minuscule, but incredibly annoying to live with and they STILL wouldn’t fix it. i put in a service request for a cabinet handle that had detached , and over the 7 months i lived here they still had not come to fix it. this happened with 3 different cabinets, and only two were fixed, and the outlet issue happened 3 times as well.
like i said, if you’re totally desperate and have literally nowhere else to go this is a great apartment. otherwise, don’t waste your money, you can rent another apartment in the area for the exact same price and way better service