Staybridge Suites Phoenix East - Gilbert, an IHG Hotel - Gilbert, Arizona

Alma O.

Me encanta por k es muy limpio y las chicas de la cocina son muy amables, y están al tanto de k uno esté contento con su servicio..👍👍👍

Bagdadi

Fabuloso estuvo muy bien muy buen personal y atento

JRG85

Beautiful hotel. Great location. No road noise. A little noise from the younger people above us, at all hours but you'll have that sometimes. The beds are firm but not rock hard. Was a good compromise for my husband and I. He likes a rock hard bed. I need something softer. The breakfast was great. Will definitely be staying here again.

April

This was our first time in Arizona, I called to make reservations, to get personal feedback, rather than looking at the reviews due to traveling with children. I wanted to make sure this hotel was able to accommodate us. Liz at the front desk was super helpful and assisted as I had various questions. The heated pool was amazing, my children loved it! The laundry room was very clean and met our expectations. Breakfast was delicious, they also changed their menu which was perfect, we didn’t eat the same foods our entire stay. The location of the hotel was perfect. We definitely enjoyed our stay!

Pmint

Our initial contact with this hotel was when we first called and talked to Taylor who was very professional, helpful, friendly, and accommodating. When we arrived at the hotel we were pleasantly surprised to see reserved parking spaces for our Diamond Elite status which was an additional plus.

Our positive first impression continued during our checkin process with Taylor and, after entering our suite, which was the cleanest room we have ever stayed in. Soon after that we received a text from Taylor asking if everything was OK with our room. My husband and I have traveled for decades and this is the first time we have ever experienced receiving a text from hotel staff asking about our room. I texted back regarding an issue with the bedroom door and Tommy quickly replied saying they would fix the issue.

Each time we walked past the front desk all the staff acknowledged us and were very caring and friendly, especially Margaux, whose friendliness really made our day feel extra special. Even the housekeeping staff were top notch like Suszanne, who was friendly, caring and someone who took great pride in her work.

This highly efficient and caring hotel staff provided us with the BEST hotel experience that we have ever received. It was extremely apparent that the hotel has an exemplary management team who runs the hotel as if it were a high end franchise. We appreciated everything about this stay, especially how they did everything to accommodate their guests to have the best possible hotel experience possible. Each floor quiet time signs posted which told me the management truly cares about their guests quality of their stay.

Thank you to Taylor and all her staff for operating a 5 star hotel!

Jill

Great hotel. The breakfast was good and well stocked. All but one employee were extremely helpful and nice. The rooms were clean. I would absolutely stay here again. Free laundry was a bonus. We had to wash soccer uniforms between games and it was so easy. Tons of restaurants nearby.

Dan89

This Hotel is good environment! Friendly staff, goos food, large commons space to enjoy outside. Pool is great too! If you are family vacation and have car, this is good hotel for you enjoy! But if you are relaying on public transportation, this is hotel not right for you, because nearby bus stop needs walking around half hour!

Loriloo

We stay here often because it is near our children’s home. We have always had a good experience. This time we decided to stay an extra day. At first, they had a room for us, but we would have to change rooms for the last night, but they worked really hard and allowed us to stay in our same room that last night, which was a real blessing for us. Their staff was amazing.