Parc Roundtree Ranch Apartment Homes - Peoria, Arizona

Roberto L. V. M.

La señorita Kendra tiene un magnífico trato y muy profesional

Nicole F.

We arrived to notice some maintenance issues in our unit, NOTHING MAJOR AT ALL, and management and maintenance has been quick to resolve and friendly. Other account issues have also been present, but again- they are working to resolve and seem to be on it, without causing us an issue. This team seems like they are working hard, and will do what needs to be done to make your living experience enjoyable. Kendra has been a great resource here, with a big smile and a willingness to help in any way she can.

jimena P.

Just got the keys to our new apartment recently. Kendra made this process super smooth and easy. She was very helpful in explaining all the little details to us. Very appreciative for all of her assistance along the process.

Theresa L.

Levaris did a great job. He was professional, friend and quick. We have had ongoing issues with the smoke alarms and he fixes them right away.

Victoria R.

Image Moved her last September, and besides the Ac thermostat glitch, but the maintenance people have been very helpful. My son and I have been so happy here and really do feel at home, we love how there more convenient things around us, like Walmart just down the road, the library, a coffee shop, a park, we feel so relaxed here. I renewed my lease, besides removing an ex room mate, it was awesome how the office went above and beyond to get him off the lease. I love calling this place home. 💖💖💖

Jana M.

I lived at Parc Roundtree Ranch Apartments from February to June 2024 while my house was being built and it was a terible experience. If you value your hard earned money, cleanliness, safety, and getting what you pay for, please heed the negative reviews and look elsewhere.

When I moved out I was charged to replace the carpet, even though I only lived in the apartment for 5 months and did not do any damage to the carpet. They provided no conclusive proof of damage to the carpet, yet still charged me to replace it.

The cleanliness of the property was appalling. There was an overwhelming amount of dog feces everywhere, and it was evident that management had no intention of addressing the issue. It was disgusting and gave the impression that this had been a long-standing problem. There was also a pervading bad smell surrounding the building I lived in and flying bugs everywhere.

Security was also a concern. The security gates were non-functional for my entire stay, and I frequently saw vagrants on the property at all hours.

Additionally, the amenities were poorly maintained. The hot tub was out of order for most of my stay, even though the leasing agent who showed me the apartments assured me that it was working. When it was finally "fixed" the water was green and slimy. Both the pool and hot tub had multiple rocks in them and, when I addressed this to management, I received a message from the maintenance crew that the rocks were too difficult to remove.

Overall, I cannot recommend Parc Roundtree Ranch Apartments. Save yourself the hassle and run from this place!

***So, After I left above review the manager of the apartments asked me to contact her to talk about the issues I had. Here is my response to her:

Dear Aracely,

It is interesting that you want me to reach out now, considering my attempts to discuss these issues with you previously were unsuccessful. When I tried to contact you, my calls were not returned. After finally getting in touch with you I requested proof of the last carpet replacement prior to my moving in - you refused to provide it and your assistant refused to allow me to view the apartment when I asked to see the new carpet you supposedly installed after my move out.
During my time there, I expressed concerns about the deplorable condition of the grounds with pet waste everywhere and the non-working amenities. You stated it is the dog owners responsibility to pick up after their dogs. I agreed but told you that, if the dog owners didn't clean up the waste, it was the duty of the apartment management to do so because the Arizona Landlord Tenant Act requires landlords to provide a clean and safe environment. Upon my referencing this act, you abruptly ended the conversation and involved your lawyer.
Now, after I left a negative review, you're asking me to call and discuss the situation? It feels quite disingenuous!

Danny P.

Outstanding Customer Service by Customer Service Representative, Always Friendly and Always with a Big Great Beautiful Smile which is the Best thing To Start the Day or Have your Day Gonig better going Forward in this Day of this World!!! One of the Main Reasons I Love this Place so Much because of Great, Fast Assistance by Kendra Valle that has help Me Show Much!!! There are no Words, I am Speechless and I always go Away with a Big Smile, Which brightens My Day, Which makes My Life So Much better than I am Used too. Keep up the Great Job Kendra!!! Thank you so much for being You!!!! Thank You 😊!!!

Alicia L.

Not only are the neighbors garbage, so is the management in this building. They will charge you for anything and everything.
Friend is veteran that is being deployed this year and wanted to switch into smaller apt so it would be easier to move, LESS STRESS
HOWEVER they NEVER compromised with… a Apartment Transfer: DENIED, wanted to moved into a 1/1: would be charged X2 since ‘already lived’ in an apartment and would need to break lease
Dont expect to have a deposit to have in the end, no matter how much you leave the apartment the way you entered it

Pro - Great Apartment

Con- Money Hungry (Bridge Property)
Full Paint $400
Carpet Clean $300
‘Cleaning Fee’ $150
(sorry for samsung quality photo’s)