Paradise Valley Senior Living - Phoenix, Arizona

Liz

I have been a Concierge for one year at Pacifica and I absolutely love working here. Management and Staff are Amazing! It really is a Beautiful place to work and Live😊

sof49er R.

I have been my mother's caregiver for 13 years since her dementia diagnosis. This was identified as Alzheimer's four years ago when she began living with me full time. I spent several years looking for a long term facility for her because I didn't want to be caught off guard if something happened and she needed placed. I didn't want this important decision made in haste. After visiting more than a dozen facilities in the valley I selected Pacifica. I tell you the background because I have read several reviews not all good about the facility and I feel it's important give perspective. In addition to my research and visiting the facilities around the valley, my father was in three different facilities before he passed. What I have learned and I believe families should be aware is no place is going to feel perfect. No place is going to be as good as your loved one with normal health or brain function and living in their own home. So it's important to look for a partner in your care.

I am beyond grateful that I found Pacifica. Although it's only 4 min from my house I would not have known about it without Care Patrol who let me know they had Alzheimer's cottages. From the first visit I felt heard, understood and respected. When we have had what I call "growing pains" them learning my mom, them learning my expectations and me learning their abilities and goals for mom, the executive director and departmental directors have had their doors wide open. When there have been challenges there has been a very lovely word - "yes" that they use in order to make sure we find a way to make the situation better.

I love that my mom still has dignity and privacy in the cottage. I love that the little things to make her room a home have been met with a yes.

I think the cottage based system should be the future for Alzheimer's. I have not seen a cognition based system implemented as well as it is here. My mom is very high functioning and so are the peers in her cottage. But I have the peace of mind knowing when she does need more help or loses her ability to communicate etc that there is a place for her on the same property in another cottage. Stop and see what I mean for yourself.

Melisa K.

Wonderful, caring and thoughtful staff. Extremely accommodating with people who actually listen to family needs. Connor and Carlos are one of a kind and made my moms move in, continuing care and new home -very special.

Feriz T.

stopped by for one of their birthday celebrations and had a blast, residents really enjoyed themselves! Daffy is very kind and makes sure everyone is having a good time!

Vicki C.

The monthly fee is outrageous for the level of care. And they arbitrarily raise it as high as they want and don't even have the decency to communicate that to you. They know what a hassle it will be to move a loved one with dementia.

Phil L.

Without a doubt the worst senior living community I've ever seen in my life. There's some unprofessional leadership in this place. Everything is all good when you first get there but as time go on things change quickly. They put anyone on shift without proper training or credentials. The residents are treated poorly, no shower or activity. This place is a nightmare. Turnover is crazy because of horrible management.

Sharon W.

I am so lucky to have found Pacifica for my mother. I had looked at a few places and was very disappointed in what they offered for my Mom's care. Then I walked into Pacifica Memory Care and I was enchanted by everything they showed me. I knew this was the perfect fit for Mom. She loves the big porches, trees, walkways and garden setting. It has been 2 years now and we both love the staff, they treat Mom with great care, the food is very good, my Mom and I love going on their special field trips and we love the once a month family dinners. I feel she is in a safe place and she agrees with me. This has been the best decision I have made for my Mom. We both say thanks to all the staff for their loving care.

David M.

They always come through for me and my mom, Carlos is such a great guy!