Nike Factory Store - Kittery - Kittery, Maine

Arturo M.

Excelentes precios hay muchas ofertas y el personal súper atento..!

Excellent prices there are many offers and the staff super attentive..!

Enrique R.

Tennis muy buena Calidad y baratos

Henry B.

No encontré todo lo que buscaba

John R.

Poca variedad

Patriot T. P. (.

Patriot was here.
Bought a pair of Black Nikes on sale for $59.99!
So many styles of shoes
Different colors and patterns
There's. A clearance section on the back wall
Big selection of clothing for men women children and others.
Shorts pants
Sweaters t shirts
Sports wear
Socks
Accessories
Much more stuff.
Not a long line in there to pay
Cashier was nice.

Joseph B.

I went to the Kittery location, needed to return a pair of shoes, had proof of purchase on my Nike app. Mind you, I spent $1597.00 there this year. I was told they wouldn’t take my return without a receipt. The point of giving my email when I buy shoes is so that if I lose my receipt. Which is what happened, the rude lady manager who looked like she was hopped up was leaving as her shift was done and she didn’t have time for this and I should call customer service and tell at them. I refused, so she then said she won’t take them back because the policy changed and she then tried to read the policy to me. She had said without proof of purchase they wouldn’t accept. Well, I had proof of purchase as she had my phone in her hand. I said there it is. She then asked when I bought the shoes because if it was outside of the return policy she wouldn’t take them. But I bought them a month ago so….she said even though I have proof of what I paid she would only give me the LOWEST PRICE THEY HAVE EVER SOLD FOR. She proceeded to tell this at the register as other customers were in line behind me making me feel like a dirt bag. I spent a bunch of money in that particular store this year. This doesn’t count my online purchases or outlets elsewhere or mall. She made it known I would only get credit, which is all I wanted anyways. So even though I paid $169 for the shoes she only approved $99 dollars , she then rang up the two pairs of shoes I was going to buy and it came to 87.50. So I said ok just put the $11 and change credit on a card and I’ll use it next time. She refused and made me go around the store on my broken leg to find something for $11.50 or I would forfeit it. I was told use it now or not at all. She then left the store and had someone else finish the transaction for her. Great manager. Good customer service. I have been in customer service my whole life, I’d never treat someone this way. Real classy ma’am, thanks for all your help you were wonderful. God I wish Reebok had nice shoes cause I’d never spend a dollar here again. What a joke.

Lori H.

Never have any complaints when I travel into town for new shoes!

Philip W.

Had one of the most pleasant experiences shopping in the USA. Although I ended up not able to get something I like but my wife did. Dylan was such a wonderful sales person and he went out of the way to help us. If only all sales are like him, shopping would always be in paradise. Keep it up Dylan, you are the BEST!