New Hampshire Inn West Memphis - West Memphis, Arkansas

robert B.

This was literally the worst hotel I have ever stayed at! They advertised carpet in the rooms but it was hard wood, the blow dryer didn't work, the bed killed our backs and the toilet backed up into the tub! VERY disgusting place to stay!!!

Wayne W.

Room was decent, clean w/ fridge and microwave, price was great through booking dot com

Christopher R.

I had a great stay at this place! I had payment trouble and the owner was helpful and patient while we figured it out. Then when we get to our room we were pleasantly surprised by the size and cleanliness of the room. Also the price was great! I would stay here again for sure!

Uncle G. N.

It's what you would expect for the price. My room (108) had a king bed, mini fridge, microwave, 2 aid conditioners, table with 2 chairs, pull out sofa bed, and a desk with chair.

The only complaints I had were: The fridge wasn't real cold. The bed was really high. First impression, the room smelled had but it seems like the ac had been off. I attributed it to being locked up and no circulation.

Jordan W.

Not really 5 stars but it's a great value for the price. All I really care about is the shower and the bed, and the shower and the bed here are just dandy. For the price I expected a lot less, so I'm very pleased to see a large TV, a microwave that works well, and a refrigerator that's large enough for some 2L bottles. Not to mention the couch. And an office chair. I mean, this is a lot for the price. And at least in my room nothing is particularly wrong. I mean it's not the Ritz but there aren't any smells or stains. Which is frankly, all I ask for in this type of place. I saw that the place is heavily CCTVd and parking area is very well lit, so I feel better about my car. If I ever drive through Memphis again, I'm definitely staying here

Becoming H.

Whoever said the rooms are old must have stayed here on other management or in smoking (and should stop smoking). Room I stayed in was beautiful, with modern decor, lovely color coordination, and smelled nicer than any motel I have been in for a while (and I stayed in three motels last week alone). Really one of the cutest little places I have stayed. There was a little snafu when we arrived. Hotels dot com mobile site does not clearly display the pet fee, but the pet fee is very clear on the desktop site. It is $15. But the lady at the desk tried to charge $20. I was confused by this and pretty bummed because I registered at a much cheaper price. I showed the OTHER lady my ESA letter (letter from a doctor about my animal as medically necessary) and she refunded the pet fee. So I was kind of turned off by the first lady trying to charge $20 for a $15 advertised price that Hotels dot com doesn't clearly show--but I was tired tired I booked, she was tired when she served me (it was 2 am), and to tell you the truth the room was SO NICE it would have been worth $80 despite the confusion. It really would have been, and that is saying something from me because I get really focused on customer service. And the second lady was really really to the point and honest and stood her ground to explain things to me while being polite and courteous with the refund. I respect that. So I am leaving this review for her. You gotta support cute little places like this or the bigger chains will take over and quality will drop, I tell you. And it was so clean! And the beds were very comfortable. I have insomnia but I slept like a baby. I literally even had a dream about staying an extra night (I was tired and I have weird dreams). The next day the first lady was very friendly and sweet, and I learned she runs the whole place with her husband. That sounds so difficult and I have so much respect for small business owners especially older couples like this who need support. Definitely consider staying here.

Jon C.

Very nice place for the price. Clean rooms (except the carpets). Nice bathrooms. They allowed us to have our dog with us for only $15. We were just passing through and needed a place to stay for the night. I'd stay again.

One of our rooms smelled like smoke. Our baby's knees were dirty from crawling on the carpet. Besides that, it was a good stay for us.

susan S.

Great hotel for the price. Room was clean and looked recently refurbished. Had nicer than average bathroom for this type of motel, with a real bathtub and good shower head. Really appreciated having a mini fridge to put our food in overnight. The only complaint is the mattresses are quite hard, although I slept well on it and the pillows were better than average for an inexpensive place. The people running it were nice and helpful. All in all a good bargain for travelers needing a place to stay as they pass through.