Mattress Firm Prescott Valley - Prescott Valley, Arizona

Tye G.

Awesome customer service! Benjamin was our salesman and did a great job helping us decide on the perfect mattress, that satisfied our needs. He was patient and made sure we viewed all our options, before making a decision. Due to Benjamin’s great customer services, I give this location 5 stars!

Linda S.

I initially stopped by Mattress Firm to test a bed that I found on line. But my experience and price offered changed my mind.

I was very surprised by what I discovered at Mattress Firm. I thought mattress stores were all alike. But, Mattress Firm have sleep experts that are more interested in making sure you purchase is the right mattress for you than just making a sale.

I worked with Darren and Michelle, both were very informative and helpful, never treating me less than because of my tight budget or pushing for a sale.

I ended up with a great purchase, just right for me in every way.

Jeffrey H.

Darrin was extremely helpful and knowledgeable about all Mattress Firms offerings. He inquired about our wants and needs, then walked us through the available options allowing us to try different mattresses on our schedule. No pressure, never felt like I was dealing with a salesman. Checkout was easy. Couldn't recommend Mattress Firm or Darrin more.

Erick

Mt wife and I worked with Darrin. From the time we walked in he was super friendly. He took his time to with us and explained everything in great detail.

I believe we tried every mattress in the store and Darrin did not complain. He listened to what we had to say and remembered what our specific issues were that we wanted to avoid.

Darrin explained everything to us after we made our selection. He made the process the easy, no pressure and actually very fun.

Jeffrey W.

Ben and Darin were great to work with to make sure I bought the right mattress for our sleep habits. They really took a lot of time with me and my wife. They gave me a very competitive price also which made for a totally great experience.

Jeff S.

Benjamin was Awesome!
Over the phone he efficiently went through step by step my needs, features benefits etc. Benjamin made this mattress purchase simple !
Great Service!
Thank You Benjamin and Mattress Firm
Jeff

robert A.

Super incredible experience. From start to finish. On site in Prescott Valley with Darin who is incredible and his manager, Ben. And my first experience was on the website the night before and the website is wonderful functions very well. In every way I could think of and let me write into the store because I got the information I needed. Also, in the store I love that all the mattresses are standing up and racks that you guys can pull out and lay down for people to try. The store was very comfortable very welcoming, nice group of people in their shopping. Great customer service to them and to me so all of that it’s top-notch. I just sent off the name of the sales people and the PV location to friends of mine already doing the word of mouth. Thank you.

Jolise S.

Darrin was awesome and very patient during the process of finding the mattress that works for us. Darrin was very friendly and informative on each of the mattresses. He never came off as high pressure salesmen which is very nice. Looking forward to our new mattress.