DTDC courier international and domestic - Pune, Maharashtra

Rakshit S.

Easily accessible. There's bus stop right outside the office. Autos, cabs available. But the parking for vehicles is on the opposite side of the road.
The process of verification goes on very smoothly. There are thousands of people visiting but there is no inconveniency at any counter. Interior is fully air-conditioned and seating arrangements are available for waiting.
The total verification process takes about 45-50 minutes.

Sushant M.

Notarized agreement is a valid document for address proof. Photocopy machine available.

PSK pune basically has 4 check points.

1. Review of photocopied documents and allotment of token number (Approx 10 minutes including waiting time in queue)

2. Citizen Service Executive (CSE) - Review of orignal documents documents, fingerprint scan and photo clicking counter (Approx 5 minutes, no waiting time)

3. Verification Officer (VO) - Verification zone counter ( Here waiting time is slightly higher, it took me 30 minutes)

4. Granting Officer (GO) - Assistant Passport Officer carries out document verification and decides on issuance

There waiting area of verification zone is small compared to amount of crowd. There were people standing.

Overall much better experience than expected.
Workforce is efficient. Although they were trying to sell passport covers. I bought it to see quality.

Many babies were crying due to closed space and crowd, something could be done about it

Drinking water is available.

Devendra L.

Now a days Fast service as compared to previous visits before 5 years. 2 pm we entered and within 1 hr 42 minutes we were out...more time required in C counter due to more waiting time. Air conditioning should be more efficient with reference to total population in C counter...more screens should b installed on Opposite walls also...space is less for C counter.
Comfort level counters A> B>C...
Intial document check couter also very efficient..for documents check and providing token

shekhar G.

Its government centre mixed with IT companies for better service. Its ok type service here which can be better in future. You need to follow same steps in 3 stages without meaning. No restroom & drinking water available here. No proper crowd management.

Aniket K.

It's on a main road. Rikshaw are available near psk. Hospitality is quite good ( not expecting from government officials but psk Pune is exception ) .

Sourav S.

This PSK facility has very good services. Took around 1 hour to complete the entire process. The staff at PSK was very helpful. Arrive at least 5 minutes before your "Reporting time" to avoid any inconveniences.

Raj S.

Worst technology by TCS !!
On what basis do TCS and PSK,Pune provide timing slot for entering the office
It's always heavily crowded inside !
It took me 5 hrs to get it done.

There are 4 stages to complete the process:

1.Token Generation : your documents are initially checked with their mandatory Xerox copies, post which you are assigned a token.
2. Counter A : According to your token number,one has to go to their respective counter and submission of documents occurs, where they scan your original documents, take photograph and finger biometrics.
3. Counter B : Verification of documents occurs.
4. Counter C : Old passport is cancelled.

The service was prompt and user - friendly. One gets a message and email for acknowledgement for successful application for passport.
Passport Office Closed Every Saturday and Sunday....
Also Please see Below Picture for more details (information)...

Pravin J.

Good service , appointment time strictly followed. inside xerox facility available , good management. The Better Half hotel present in same building