Country Inn & Suites by Radisson, Vallejo Napa Valley, CA - Vallejo, California

Manuel B.

Nunca pensé tener una tan desagradable y pésima experiencia en un hotel de la cadena Radisson.

Es muy lamentable que la front desk del día 27 de diciembre del 2022, en el turno matutino que atiende alrededor de la 1 pm grite, discrimine, acose y corra a los huéspedes de tan prestigioso hotel.

Por lo ya mencionado tome la decision de abandonar el hotel después de que ella dijese que no le interesaba si me queda o me iba. Lamentablemente no tengo el nombre de esta señorita ya que no quizo dármelo.

Espero que el hotel tome cartas en el asunto y por lo cual no recomiendo en lo absoluto alojarse en este hotel.

Graciela M.

Un lugar muy lindo, limpio comodo me encanto lo recommendo👍

Alma A.

Me dieron un cuarto que estaba ocupado y despues ya no habia mas

Christopher B.

I have been staying here for business for the several months, and the Staff is very friendly and attentive to my needs each and every time. The rooms are clean, and spacious, felt secure at all times (even if the doors open outwards). The location is perfect, there a dining, shopping venues, and a Target if you need to pick up some last minute items you may have forgotten, all within walking distance. I will stay here for any upcoming business travel. :O) Thank you for a relaxing and stress free stay!

Kim P.

Thank you everything was wonderful! I wish I would have gotten in the jacuzzi but it was super cold and gloomy. Breakfast and staff were wonderful. I think the room suite we were in had a little bit of smoke smell from what my husband said, however, I didn’t smell it, but my mother in laws room had a nice fresh clean soap smell. I thought it was so convenient to be near Six flags and so many stores. The suite was modern and spacious. I felt safe there and I definitely recommend!

Anjali

I love this hotel the staff are great AJ is such a wonderful hard working employee great at what he does he does everything to accommodate the guest to make them feel welcomed and comfortable. He handle's pressure very well hes very polite, professional and should get recognized for his outstanding work. N given a raise . I come here becos the rooms Are nice the house keeps also do a great job and are great with my service dogs, Dante at the front desk is also very helpful definitely always rent here

Matthew B.

Safety was a concern. My wife and I stayed here for a wedding nearby, the room was clean and that's all we really cared about. But on our last night we were woken up by someone knocking on our door at 1:30am. I looked through the peep hole and saw a young man in a grey hoodie who did not appear to be with the hotel staff. He was looking back and forth and knocked another 2 times. Dude was def trying to rob us. After we wouldn't answer he left out to the parking lot. The thing I did not like about this hotel was all the room doors are open to the parking lot so anyone can walk up to your room door. I called the front desk guy but by that point the man had already left and the guy said he did not know who that was. We had to leave at 2:30 for an early flight anyways so we started packing up. When we checked out we tried to go through the lobby, being nervous that there might be someone lurking around the property that wasn't supposed to be there. Our key cards would not work on the lobby door so I called the front desk. I asked him to let us in and said we wanted to leave via the front door for safety concerns, and he insisted we could just leave our key cards in our room and go out the side entrance. After some arguing he finally came and opened the door for us. The rooms were...okay. Not great. The TV did not work and was practically falling off the wall, and it smelled like cigarettes. The bathroom and bed were clean. Honestly I did not mind the room, but I definitely did not feel safe at this hotel. I'm glad that incident happened on the last night or we would have left early and gone elsewhere.

JANAGAMA S.

Front desk guy is very patient and friendly nature as it is the night time i felt safe staying there he is so kind and Room was clean. There was cute little Shampoo/Conditioner and body wash bottles, comb, shower cap and other little essentials that were included in the room that I thought was very mindful. Me and my kids enjoyed Breakfast I didn't expect the dining area to big that big and so many varieties of food available and the staff was very kind