AllSurplus Deals - Phoenix - Phoenix, Arizona

RAUL B.

Están baratos los productos, pero algunas veces te venden basura y si no inspeccionaste ahí no te la cambian.
La zona de inspección tiene una carpita y una mesita de plástico , la cual si compras un producto grande es imposible casi de llevar a la parte de “inspección”. La única forma de inspeccionar algo es si compras algo muy ligero .
Aparte te dejan esperando en el sol , phoenix las temperaturas en verano son extremas y curiosamente donde te piden que dejes la basura , ahí si está en la sombra (los pallets).
La verdad es una falta de etiqueta que te vendan basura o cosas que no sirvan , sabemos que el producto puede venir raspado , maltratado , pero pagar por basura y que no te lo digan , no es ético , que especifiquen que el producto no sirve y ya sabrá uno si lo compra o no , pero te ponen open box y que está functional y aveces son cosas que son para tirar .
Dadas la temperaturas su área
the inspection inhuman area with this temperatures and sometimes you have to wait

Oscar Z.

Me gusta la atención muy buen personal

Heath W.

They are horrible at communicating. Don't buy anything if you can't get to their location within a few days. I had to leave the country and they marked my paid-for items as abandoned with no options. They change their hours without notice and are hard to work with.

In response to the response below, I don’t have a way to DM through Google.

Brandon L.

Got a great deal on 4 pallets that were exactly as described. Pickup process was simple, and staff were friendly. Everything was out in less than 10 minutes.

Jason R.

I made a mistake and ordered and bid on a product from the Phoenix Arizona. All surplus location paid for the item and realized I made the mistake. Tried to get a refund on that item. They kept my product and my money. All surplus and liquidity are turning out to be a rip-off artist location. Bought shoes from another location and they were all used look like they came from the Goodwill

abel C.

Worst Customer Service Ever!! Description on Items are wrong, they copy and past photo's from Google, half the items are not in the box or damage. If you are selling a items place the correct description on auction website. There employee's all have bad customers service, some even fake to be managers, so the lazy managers do not come outside to deal with customer complaints. Example: Description
Power Screed Concrete Finishing Float 10 ft. Blade Board and 37.7 cc Gas Vibrating Motor Tool ( 10ft Blade Board Missing - Description states included - Wrong) Stay Away from All Surplus - Damage Items, Missing Items, Bad Customer Service, internally and externally. Negative -1 Star!!!

Just an update, All Surplus Lock account due to review!! Funny how a customer who tells the truth regarding there work practice gets lock out from bidding. Be carful don't right a review they will lock your account. Customer Service trouble, Open Box - means items a missing, yet description states complete. Still a Negative 1 Star!!!!!!!!!!!!!

Ellyn I.

I see a couple of one star reviews here. This is what I have to say about that:
They are a new company and most likely will have a couple bugs to work out- please be patient. I was the successful bidder in 8 auctions so far - the aggregate cost was just under 16% of retail. Do the boxes look beat up? Yes. Did one of the items get posted with a different description? Yes- and they refunded my bid. Above all- the staff here couldn’t be better: wonderful attitude, personable and exceptional customer service. If you’re looking for a deal, please give them a shot.

John M.

You wait more than 30mins to get 1 item. And there are only 2 cars in their entire parking lot…
The customer service is below par. Very poor.

There are too many bad experiences with this place to count.