TUMI Outlet Store - Phoenix Premium - Chandler, Arizona

Maribel R.

Muy buena atencion gracias

Barbara R.

Beau at Tumi Phoenix premium outlets is a first class employee as far as I am concerned! He has always treated me with respect, kindness and has taken his time with me during each transaction! It makes me want to return again and also tell others of my wonderful purchase experience! Good customer service needs to be exercised and promoted as it is on the decrease in a lot of businesses!! Beau is an excellent example of great customer service and should be an example to so many others who choose to have the wrong attitude in serving others. So thank you to Beau for your dedication to serving others with such an amazing attitude!!! I appreciate your exampleship and hope others take note!

Tiffany B.

This is a great store to shop for a great brand of Luggage. I was in the market for new luggage after one of the airlines destroyed our bags! We went to Tumi just to browse and met Beau, one of their awesome salespeople, who not only took the time to walk us through the various kinds of luggage pieces but also answered all of our questions. We left and still wanted to compare to another top brand and eventually came back to this Tumi store a few weeks later.

Beau immediately recognized us and showed us the same luggage again that we originally looked at and really liked and we purchased those pieces!

We continually came back to get additional pieces and chat with Beau and the other staff there. He recommended other pieces that complimented what I originally purchased and we got those as well.

Tumi is a quality brand and I have the absolute comfort in knowing we have a lifetime brand that will last and feel so happy I am not only educated about the brand perks but also to have such an awesome salesperson help us and treat us like family!

Go shop here and you won’t be disappointed! You will hopefully be like us, customers for life!

Matthew K.

This Tumi outlet has unique pieces you can't get online. I picked up a couple of great gifts. Joseph was very knowledgeable and accommodating.. Thank you.

Maria A.

Salesperson was extremely helpful and knowledgeable about products. He was able to compare All the items I was looking at so that I could make the best selection for my needs.

Annie&Aaron K.

Carolina. Is always friendly and amazing at her job. Always a pleasure to work with her. She definitely loves her job and is always happy 😊

Marie C.

Didn't have exactly what I was looking for but gave me very useful Information. Grateful, in the heat of summer. Information certainly lightened my load!! THANK U!

Justin R.

I feel like the company over prices their products for the value you get out of it compared to other luggage companies.