Verizon - Flagstaff, Arizona

👍 Opiniones 📌 Mapa ℹ️ Información ⏰ Horarios

Dirección: 2625 S Woodlands Village Blvd #500, Flagstaff, AZ 86001, Estados Unidos.
Teléfono: 9282207870.
Página web: victra.com
Especialidades: Tienda de móviles, Proveedor de servicios de Internet, Proveedor de servicios de telecomunicaciones.
Otros datos de interés: Retiro en tienda, Compras en tienda, Servicios en el lugar, Entrega a domicilio, Entrega el mismo día, Entrada accesible para personas en silla de ruedas, Estacionamiento accesible para personas en silla de ruedas, Wi-Fi, Wi-Fi, Amigable con LGBTQ+, Visita rápida, Dispositivos electrónicos, Pagos con dispositivos móviles mediante NFC, Tarjetas de crédito, Tarjetas de débito, Tarjetas de crédito.
Opiniones: Esta empresa tiene 316 valoraciones según Google My Business.
Opinión media: 4.6/5.

📌 Ubicación de Verizon

☎️9282207870

⏰ Horario de Verizon

Lunes: 10 a. m.–7 p. m.
Martes: 10 a. m.–7 p. m.
Miércoles: 10 a. m.–7 p. m.
Jueves: 10 a. m.–7 p. m.
Viernes: 10 a. m.–7 p. m.
Sábado: 9 a. m.–7 p. m.
Domingo: 11 a. m.–7 p. m.

Verizon es una conocida empresa de telecomunicaciones que ofrece una amplia gama de servicios, incluyendo la venta de dispositivos móviles y la provisión de internet. Puedes encontrarlos en la dirección 2625 S Woodlands Village Blvd #500, Flagstaff, AZ 86001, Estados Unidos. Si prefieres contactarlos por teléfono, su número es el 9282207870. Además, cuentan con una página web informativa y fácil de usar: victra.com.

Entre las especialidades de Verizon se encuentran la venta de teléfonos móviles y la provisión de servicios de internet. Esto los convierte en una opción ideal si estás buscando una empresa que pueda satisfacer tus necesidades de telecomunicaciones. Además, ofrecen una variedad de servicios adicionales que harán tu experiencia aún más conveniente.

Algunos de los servicios adicionales que ofrece Verizon incluyen retiro en tienda, compras en tienda, servicios en el lugar, entrega a domicilio, entrega el mismo día, entrada accesible para personas en silla de ruedas, estacionamiento accesible para personas en silla de ruedas, Wi-Fi, y una variedad de opciones de pago, incluyendo pagos con dispositivos móviles mediante NFC, tarjetas de crédito, tarjetas de débito, y tarjetas de crédito. También son amigables con la comunidad LGBTQ+ y ofrecen visitas rápidas, lo que significa que no tendrás que pasar horas en la tienda para obtener el servicio que necesitas.

Según Google My Business, Verizon tiene una opinión media de 4.6/5, lo que indica un alto nivel de satisfacción entre sus clientes. Algunos clientes han elogiado la excelente atención al cliente y la capacidad de resolver problemas de manera rápida y eficiente. Por ejemplo, un cliente dijo: "Jesse was a breath of fresh air After attempting to update my payment information online, with the app and by talking on the phone with customer service, Jesse was able to resolve the problem. He was patient, understanding, informative and so helpful Thank you Jesse".

👍 Opiniones de Verizon

Peggy&Bob Darby

5/5

Jesse was a breath of fresh air! After attempting to update my payment information online, with the app and by talking on the phone with customer service, Jesse was able to resolve the problem. He was patient, understanding, informative and so helpful! Thank you Jesse!

Stella

1/5

This was by far the worst customer service experience I have ever had. I came into your store to trade in my phone from T-mobile and open a new line with Verizon on 9/6/2024. Your employee Joseph “helped” me. I am a full time college student at NAU and I work every day I don’t have classes to be able to afford my bills. I shared this with Joseph and told him I needed the cheapest alternative for a service plan. He did not help me with this whatsoever. In fact, he did the complete opposite. I was in the store for about 2 hours where Joseph was relentlessly trying to sell me just about everything you have to offer the entirety of my visit. When he first told me my bill for the visit, I was baffled at the price. Against my consent, he included numerous things to the purchase that I never told him to add. After questioning the total, I had to have him take 3 or 4 things off my bill that I never asked to be put on (he also didn’t make it easy to remove the additional charges that HE added). In addition, I was never given ANY options for phone service plans. He placed me on a plan before saying ANYTHING about my options and when I questioned the plan he put me on he told me that he put me on the cheapest one, which was a bold faced lie. He placed me on the $80/month plan which is the second HIGHEST phone plan you have to offer. I questioned him again because it seemed too high to be the cheapest plan, he assured me that it was “the cheapest option for opening a single line” n that if i wanted a cheaper alternative I would have to have a family line with multiple other ppl. I found out soon after, when I went home and looked up your rates online, this was a complete lie. Furthermore, this wasn’t the only lie I was told. I was also told that the protection plan (that HE added to my purchase, again without my consent) could not be removed from my account until after 6 months. After leaving your store, because of Joseph, I was under the impression that the cheapest monthly bill available with Verizon was around $115. Now after going on your website and switching EVERYTHING that Joseph did to my account, my phone bill comes out to around $60/month. I am utterly disgusted by the service I received. Not only did Joseph refuse to give me my options, he would not explain any of the charges he spontaneously added to my purchase unless I questioned it. To make matters worse, the “explanations” that I was given were completely untrue. I feel beyond taken advantage of by your employee and have never left an establishment feeling worse than I did yesterday. I came into your store hoping to be helped by someone who would had my best interest in mind, instead I was assisted by someone who clearly cares more about his commission than Verizon’s customers. I will not be returning to this location ever again because of this interaction with your employee Joseph.

Kathy

5/5

Alex was the only person out of 4 different location that fixed my issue. He is the best, I will return to this store only in the future and ask for him only . Thank you so much

Jim Davidson

5/5

Jesse provided excellent service and made the change in our plan and the transfer to a new phone seamless. Great work, Jesse. Thanks.

Megan Nordvedt

5/5

Alex was extremely helpful and patient with the process to solve my phone-charging issue. He was able to suggest ways to lower my monthly payments while proposing a phone upgrade for me! I appreciate his willingness to go above and beyond for his customers!

DC C

5/5

Caleb and Ryan were outstanding and very helpful. Extremely knowledgeably and helped us get our account straightened out and my wife a new phone. Worked fast and answered all of our questions. Store was very clean, and even had great music to boot.

Augustus Wiedoff

2/5

They don't open at the time stated and haven't updated the website with new times. Got a new phone, and the next day, it didn't work. I took my lunch according to when they said they were open, got there, and they were closed.

David Lemcke

5/5

Preston was very helpful, got us a great deal and was very patient. Great experience!