Flagstaff Route 66 | Goodwill Retail Store and Donation Center - Flagstaff, Arizona

Melody Kha

I love this location usually but went here to return a pair of overalls for $19.99. Tag was still attached and just didn’t fit. Manager comes over and refuses to do the return. She barely even acknowledged us and just said for us to return it at the store we got it at because the tag looks “off”. Didn’t elaborate what that meant and walked away. This took less than 2 minutes of interaction btw. We go to the other store and the manager there does it just fine. I asked them if there was something wrong with the tag and she relooked at it and went hmm no, not that I can see. Pictures of the tags btw

DreW

It's a Goodwill store.... Accepting and selling donated goods from the public to help people who live with challenges that some of us cannot fathom... I thank the powers that be for keeping the history and mission of Goodwill present across the nation.
People love it or they complain about the prices, well, staff need to be paid, programming for the overall cause for the clientele, retail space is expensive and overall store maintenance/cleaning needs to be done. Having worked at a Goodwill store back in New England, i remember the extensive training, the strict grooming and uniform standards,
the non-extravagant hourly pay and the constant presence of customers trying to negotiate to have a lower sticker price.
For me, it's best to have the mindset of going into a store that's like a flea market of rotating goods on shelves, things in different places and the take it or leave it priced item all in the name of knowing that our money that's buying things is helping a plethora of people who often live with a lot less. Thank you to everyone who shops at Goodwill, you are supporting a population that wants and deserves integration into our homes, workplaces, education and communities, you are all part of a greater whole that's helping small steps evolve into milestones. Bravo to staff, management and customers.
Five star team!!
⭐⭐⭐⭐⭐

Montana Baird

This location tends to have more items consistently (in comparison to the one on Milton) and it is definitely a nice Goodwill. I always find great blankets here and the staff is friendly.

Shelby

Was shocked by the prices at this goodwill - charging $25 for a stained jacket, $10 for a no name brand zip up hoodie? It was clean, but due to the prices I won’t be back

Gina

The prices at this location are insane - rarely saw articles of clothing under $10 (including fast fashion brands). Name brand items are priced to gouge - $20 for a Ralph Lauren button down, or $30 for Lucky Bran jeans You’ll find cheaper prices at consignment stores like Plato’s Closet or Buffalo Exchange, and likely same prices for new items at Marshall’s, etc.

Don’t waste your time visiting this Goodwill.

Adan L Beltran

Here visiting Flagstaff and Sedona my daughter likes vintage close so came here to check it out. This store is very clean and well organized. The register ppl were helpful and friendly...

Sherrie Nicole Peacher

Store has some aisles crammed too close. Kind of dirty.

Frank Del

Lots of stuff. You'll need time to sort it out. Clothing is very organized. Prices vary... Some stuff is pretty much retail..