BOSS Outlet - Glendale, Arizona

Carlos

No quisieron aplicarme un descuento que a la entrada exponían q ofrecían..

Karla Flores

Weird ass place. Came in with my work clothes because I was making a quick stop for a gift and no one greeted me and only one person came up to me and asked if I was looking for something specific. Kept looking at me as if I were to steal something with my small bag and honestly felt as if I wasn’t welcomed. You’ll be judged for what you wear and it’s not like it’s an extremely luxurious brand for the people to act so snobby. Ridiculous and goofy people

Sarasota Ldy (Srq)

Someone is shopping with my name and the manager Diana said she could do nothing about it. I asked her to go through cameras and she said she could do nothing about it. I am in a different state and have contacted police about this. Instead of hr asking, when and what time, she just told me she could do nothing. It seems like she’s had several management jobs so somehow she landed this one. Sorry but she had no management skill. A manager would have asked, when did this happen, and where as the receipt has the date and time stamped, but she didn’t even ask that. A manager would have like to be aware of scammers and, or false shoppers to be aware but nothing showed her caring at all.
So be careful!!!!
Wondering if even she was in on the fake shopping!

I’m now contacting corporate, who told me to call the store but I can tell them the manager they hired has little training skills with this situation!

Gigi Gallo

It actually sucks Im never buying from here again just going to a different boss store. The other day I went to buy a gift and the guy didn’t even know anything im asking him questions and he doesn’t know. I ask for a different box because the box the item came in was in terrible condition. It looked like I picked it up off the street. Next day I go in because I wanted to return. The other day no one told or made me aware of the return policy which sucks as a first time shopper there. I would have never even bought the wallet if I knew there were no returns. Just store credit. Anyway I exchanged the wallet for a shirt which I didn’t even want. And I asked for a gift box and of course they are out of gift boxes. How is it two days in a row they are out of small and large gift boxes.

Javier Tapia

Horrible management!!! Lady that says she the manager has an awful attitude 0 customer service. They need an actual professional person as manager there. And the fact that they give you a gift receipt but they decide it’s not an exchangeable item doesn’t make any sense. This store makes the actual HugoBOSS name brand look really bad.

Devil Dog

Amazing and professional experience here. The store manager was very helpful and had a great friendly vibe. I wasn't a fan of Boss before but she made me a believer. Definitely will be shopping here more and recommend anyone looking to feel great in their threads to check it out!

Maria Carrillo

The chubby girl at the register was so rude she particularly kicked us out of the store said this rack isn’t on sale even if you show me the receipt that you got if for sale really bad customer service they need to hire more professional people not young kids.

Vera Jelić

Their return policy is ridicules and I am so disappointed with this company. The girl at the register was rude and she said she is a manager. I am never going back to this store.